Civil Parking Enforcement Policy

The Parking Scheme in Torbay covers parking controls in the towns of Torquay, Paignton and Brixham, as well the surrounding areas.

The prime aim of enforcement is to achieve the following policy objectives –

• To integrate traffic management policies with effective on-street enforcement.
• Provide dedicated on-street enforcement.
• Be responsive to changing priorities, local factors and demand.
• Provide parking exemptions or dispensations as appropriate.

Parking enforcement will be ‘fair but firm’ and community support for or acceptance of parking controls is conditional upon achieving this balance in the enforcement operation. The guidance set out in this document has been designed to assist in this objective and establishes the “ethos” of the scheme; whilst individual areas will minimise the potential for misunderstanding and dispute over specific parking issues. In general, enforcement activity will comply with the following principles –

• Fairness in applying the legislation and securing compliance.
• Targeting of enforcement action where necessary.
• Consistency of approach.
• Transparency about what enforcement action is taken and why.

This handbook covers both on and off-street enforcement activities. It is intended to be issued to Council staff administering the parking scheme and as a guide to enforcement for the NCP Parking Contract Manager and his staff.  For ease of use, categories have been listed in alphabetical order.

It is important to note that the policies and practices set out in this document are not necessarily intended to be fixed for the life of the contract, but may be subject to variation and amendment if parking patterns and other circumstances change. Accordingly, the policies contained in this document may be subject to amendment as deemed necessary.

Ownership of this document rests with the Parking Operations Officer at Torbay Council, who is responsible for the guidance contained within, and for review and amendment where necessary.

Related Documents

Civil Enforcement Officer (CEO) Handbook This handbook covers both on and off-street enforcement activities. It is intended to be issued to Council staff administering the parking scheme and as a guide to enforcement for the NCP Parking Contract Manager and his staff. Last updated: 17/03/2008 (294 KB)

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