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If you are having problems paying your rent, you should get advice as soon as possible. You should contact your landlord to let them know of your difficulties and see if you can make any arrangements. You should contact our Housing Needs Team for advice as soon you fall into difficulties. We can advise you about help you may be able to get, such as Housing Benefit to help to pay the rent or other benefits.
Visit the Benefits page for further information.
I’m getting Housing Benefit, but it doesn’t pay all the rent
You should contact the Council’s Benefit section to make sure you are getting all the financial help you are entitled to.
Visit the Benefits page for further information. You should also contact our Housing Needs Team for advice about your situation.
I’ve fallen into rent arrears
If you are behind with your rent, it is important that you get advice immediately. Failure to pay your rent could mean that you lose your home if you do not act straight away. Paying your rent should always be your first priority.
Contact our Housing Needs Team. We can:
- Work with Housing Benefits to make sure you are receiving the right help towards your rent
- Negotiate with your landlord
- Advise you what you can do to resolve your situation and keep your home
- Advise you about other housing options
- Represent you in court if your landlord tries to evict you
Where else can I go for advice?
You could also contact Shelter and CAB via the link above. Further information can also be found via related pages and external links, as well as the links below:
Related Websites
Related Tasks
- Feedback - Comment on this page
- Feedback - Complaints
- Feedback - General
- Feedback - Housing Needs
- Notify - Change of Address
- Search - Community Organisations
- Search - Consultation Finder
Contact Housing Needs Service
- Tel: 01803 208723
- Email: housing.advice@torbay.gov.uk
- Fax: 01803 208282
