If your landlord has been granted a possession order of your property by the court, you should seek advice immediately.
Contact our Housing Needs Team using the contact details on the right hand side of this page, even if you haven’t received the possession order from the court in writing yet.
Even if your landlord has been given an order, it may be possible to delay the eviction until you have found somewhere else to live.
We can advise you about this and give you information about other housing options.
What will I need to bring with me?
If you come in for an appointment with an officer, you will need to bring with you any rent statements or letters from your landlord, a copy of the possession order if you have it and the court papers which were sent to you before the hearing, called the particulars of claim.
What happens after the court hearing?
The court will tell you at the hearing what date the possession order will expire and how long you can stay in the property. You should receive a letter from the court confirming this date.
What happens if I do not leave when the order has expired?
If you do not leave when the order has expired, your landlord can ask the court bailiffs to physically remove you from the accommodation.
I’ve received a court order for the bailiffs to take possession. What should I do?
Where else can I go for advice?
You could also contact the following:
- Citizens Advice Bureau
- Community Legal Service
- Shelter
For further information visit the following sites:
- Shelter Advice - The Steps Involved In The Eviction of Housing Association Tenants

- Shelter - Housing Associations

- Shelter Advice Guide - Private Tenancies

- CAB Advice Guide - Rent Arrears
Related Websites
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- Feedback - Housing Needs

- Notify - Change of Address
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Contact Housing Needs Service
- Tel: 01803 208723
- Email: housing.advice@torbay.gov.uk
- Fax: 01803 208282
