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The law protects private tenants against harassment and illegal eviction by their landlord, agent or other people acting on behalf of their landlord.
What counts as harassment?
Harassment could include:
- Withdrawal of services
- Violence or threats
- Entering your property without permission
- Failure to carry out repairs
For full information on what counts as harassment or illegal eviction, see our page-Illegal Eviction and Harassment or see links and related documents below.
Where can I go for help?
If you believe your landlord is harassing you, or trying to evict you without following the correct procedures, contact our Housing Needs Team for advice, our contact details are on the right of this page.
What help can you give me?
We can:
- Advise you of your rights
- Refer you for legal advice if needed
- Advise you about your housing options
What will I need to bring with me?
It would be useful if you could bring the following with you:
- Your tenancy agreement
- Copies of any letters from your landlord or notice to quit if you have been given one
- Copies of any letters you have sent to the landlord
- Any records you have kept of incidents of harassment
How is the Council tackling landlords who harass their tenants?
Torbay Council has introduced a Landlords’ Accreditation Scheme for landlords and letting agents in Torbay. Landlords and agents who join the scheme sign up to a voluntary Code of Practice, which includes a statement that they will not harass their tenants. You can find out whether your landlord has signed up to the scheme by following this link Landlord Accreditation
Where else can I go for advice?
You could also contact the following agencies for free confidential advice via the link above:
- Citizens Advice Bureau
- Community Legal Service
- Shelter
For further information view related pages and external links on the right hand side of this page and visit the following sites:
- CAB Advice Guide - If the landlord harasses the tenant
- Shelter Advice Guide -What counts as harassment
- Shelter Advice Guide - Harassment and illegal eviction
- Community Legal Advice
- Landlord Accreditation
Related Websites
- CAB Advice Guide - If the landlord harasses the tenant
- Community Legal Advice
- Shelter Advice Guide - Harassment and illegal eviction
- Shelter Advice Guide -What counts as harassment
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Contact Housing Needs Service
- Tel: 01803 208723
- Email: housing.advice@torbay.gov.uk
- Fax: 01803 208282
